{"id":457,"date":"2012-10-13T14:38:12","date_gmt":"2012-10-13T13:38:12","guid":{"rendered":"http:\/\/www.cosmictarot.co.uk\/shop\/?page_id=457"},"modified":"2020-07-22T07:15:58","modified_gmt":"2020-07-22T07:15:58","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/www.cosmictarot.co.uk\/shop\/shopping-guide\/shipping-returns\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"<p><span style=\"color: #ff00ff;\"><strong>Shipping<\/strong><\/span><\/p>\n<p>You will receive a confirmation of your order by e-mail, which will include confirmation of availability and delivery schedule. If an item is not in stock, we will inform you of your choices available:<\/p>\n<ul>\n<li>Wait for the item to become available, and it will be shipped when it&#8217;s back in stock<\/li>\n<li>Cancel the item off the order and receive a refund for this item<\/li>\n<li>Cancel the whole order and receive a full refund<\/li>\n<\/ul>\n<p>All orders must be signed for at the point of delivery. Orders are dispatched in one shipment only. You can request part shipments, but the extra cost will be charged to you. Orders can only be accepted, if they are placed through the PayPal system and paid for in advance.<\/p>\n<p>Orders typically take between 1 and 5 days to arrive.\u00a0\u00a0At busy times however it may take a little longer. If there is likely to be any sort of delay with your order, we will notify you by e-mail or phone at the earliest opportunity to give you the choice of ordering an alternative item in stock, or refunding your purchase.<\/p>\n<p>Nearly all orders arrive within a few days, however please allow up to 28 days for delivery of back-ordered or personalised items.\u00a0\u00a0Courier delivery can be arranged for an additional cost.\u00a0\u00a0Please\u00a0<a title=\"Contact\" href=\"https:\/\/www.cosmictarot.co.uk\/shop\/contact-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact us<\/a>\u00a0for further information.<\/p>\n<p><span style=\"color: #ff00ff;\"><strong>Returns and Refunds<\/strong><\/span><\/p>\n<p align=\"left\">We offer a 10 day no-quibble money back guarantee!<\/p>\n<p align=\"left\">You can return your item(s) to us within 10 days of receiving your order for a complete refund (minus the original postage charge). All that we ask is that the item(s) must be returned to us in their original as new condition with all of the tags attached and the item(s) still in their original packaging. Items that have been used, washed, soiled or damaged in any way will invalidate our offer.<\/p>\n<p align=\"left\">You are entitled to return your item(s) to us in their original condition within 14 days of receiving your order for an exchange. This means that you can replace your original order with item(s) from our online shop up to but not exceeding the value of your original purchase.<\/p>\n<p align=\"left\">You are strongly advised to use signed-for (recorded) delivery when returning orders &#8211; we will not be held responsible for returns that go missing in the post.<\/p>\n<p align=\"left\">International customers wishing to return items for exchange or refund must do so at their own cost.<\/p>\n<p align=\"left\">IN THE FIRST INSTANCE, PLEASE\u00a0<a title=\"Contact\" href=\"https:\/\/www.cosmictarot.co.uk\/shop\/contact-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">CONTACT US<\/a>\u00a0TO OBTAIN A RETURNS-TICKET AND FULL SHIPPING ADDRESS, THANK YOU.<\/p>\n<p align=\"left\">Please remember to include your original order number when communicating with us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping You will receive a confirmation of your order by e-mail, which will include confirmation of availability and delivery schedule. If an item is not in stock, we will inform you of your choices available: Wait for the item to become available, and it will be shipped when it&#8217;s back in stock Cancel the item &hellip; <a href=\"https:\/\/www.cosmictarot.co.uk\/shop\/shopping-guide\/shipping-returns\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Shipping and Returns&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":262,"menu_order":2,"comment_status":"closed","ping_status":"open","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-457","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping and Returns - Cosmic Spirit Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cosmictarot.co.uk\/shop\/shopping-guide\/shipping-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and Returns - Cosmic Spirit Shop\" \/>\n<meta property=\"og:description\" content=\"Shipping You will receive a confirmation of your order by e-mail, which will include confirmation of availability and delivery schedule. 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Making a purchase could not be easier. Just browse our shop, and click on any items that you wish to buy and put them into your shopping basket. After you have finished your selection, click on \"Checkout\" and you will be asked for a\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1673,"url":"https:\/\/www.cosmictarot.co.uk\/shop\/about\/","url_meta":{"origin":457,"position":1},"title":"About","author":"Christiane","date":"06\/09\/2012","format":false,"excerpt":"Hello and welcome to the Cosmic Spirit Shop, I'm Christiane, and here in my mystical little online shoppe you can find an eclectic mix of handmade individual fashion accessories, stationery, crystals, homeware and fair trade gifts. I'm\u00a0enthusiastic about offering quality niche products, which are hard to find on the high\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"cosmic collection about","src":"https:\/\/i0.wp.com\/www.cosmictarot.co.uk\/shop\/wp-content\/uploads\/2020\/02\/CosmicHQ2012.2.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.cosmictarot.co.uk\/shop\/wp-content\/uploads\/2020\/02\/CosmicHQ2012.2.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.cosmictarot.co.uk\/shop\/wp-content\/uploads\/2020\/02\/CosmicHQ2012.2.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":460,"url":"https:\/\/www.cosmictarot.co.uk\/shop\/shopping-guide\/our-guarantee\/","url_meta":{"origin":457,"position":2},"title":"Our Guarantee","author":"Christiane","date":"13\/10\/2012","format":false,"excerpt":"We want you to be happy with everything you buy from Cosmic Collection. If for any reason you are not satisfied with your purchase, please return it in its original packaging and in re-saleable condition within 10 days of receipt, and we will issue a full refund (minus the original\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":257,"url":"https:\/\/www.cosmictarot.co.uk\/shop\/legal-stuff\/","url_meta":{"origin":457,"position":3},"title":"Legal Stuff","author":"Christiane","date":"13\/10\/2012","format":false,"excerpt":"Trading Terms & Conditions These terms and conditions regulate the business relationship between you and us.\u00a0 By using Our Website in any way, or by buying from us, you agree to be bound by them. No person under the age of 18 years may purchase Goods.\u00a0 If you are under\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.cosmictarot.co.uk\/shop1\/wp-content\/uploads\/2012\/10\/CosmicFlowers11.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":478,"url":"https:\/\/www.cosmictarot.co.uk\/shop\/shopping-guide\/privacy-statement\/","url_meta":{"origin":457,"position":4},"title":"Privacy Statement and Cookies","author":"Christiane","date":"13\/10\/2012","format":false,"excerpt":"This privacy policy has been created to comply with the new EU general data protection regulation (GDPR), which has come into effect on 25th May 2018. More information about the lawful basis of processing personal data and your legal rights can be found on the ICO website: ico.org.uk\/for-organisations\/guide-to-the-general-data-protection-regulation-gdpr Information collected\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":93,"url":"https:\/\/www.cosmictarot.co.uk\/shop\/","url_meta":{"origin":457,"position":5},"title":"Shop","author":"Christiane","date":"05\/10\/2012","format":false,"excerpt":"\u2b50Special Offers\u2b50 Crystal Gift with every order over \u00a330.00\u2728 10% off your order, when you join our mailing list. Grab a bargain in the SALE Featured Products Fair trade - recycled - natural - sustainable - handmade Most of the products we stock are hard to find on the high\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/pages\/457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/comments?post=457"}],"version-history":[{"count":3,"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/pages\/457\/revisions"}],"predecessor-version":[{"id":2317,"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/pages\/457\/revisions\/2317"}],"up":[{"embeddable":true,"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/pages\/262"}],"wp:attachment":[{"href":"https:\/\/www.cosmictarot.co.uk\/shop\/wp-json\/wp\/v2\/media?parent=457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}