Royal Mail Delivery Delays

delivery delays cosmic spirit shop
Spot the cat!

Just a quick update on possible delivery delays of orders.

As you know, due to the national lockdown, millions of people order stuff online, and Royal Mail have issued a service update to inform of delivery disruptions.

This is also due to the current snow situation, and Leeds, where we are based, is affected.

If you have placed an order recently and haven’t received it within 3-4 days of order date, please allow a few extra days before you contact me for tracking.

The best way to check tracking is to text me your surname and date of order on my mobile phone, and I will respond to you within a few hours.

I’m currently not answering my mobile phone as I keep getting lots of scam and spam calls.

Texting is best, and if you would like me to ring you back regarding an order or product inquiry, just let me know in the message, and I will get in touch ASAP.

Apologies for any inconvenience caused.

Times are very weird right now, please bear with me.

Sending cosmic rays your way,

Christiane

 

Coronavirus – Business Open As Usual

cosmic spirit shop cat

Just in case you were wondering, we are alive and well, still shipping orders from our kitchen table.

I have been socially distancing myself right from the start and only come into contact with close family members, who have also surrendered to the hermit life.

While packing parcels, I am taking extra precautions – handwashing, hand sanitising and wearing a face mask to minimise any potential of contamination.

There is nobody else packing but me, which reduces the risk even further.

It’s just me, the cat watching, the postal workers delivering and you.

I will keep taking these precautions until the threat of the virus is diminished (rather than stopping when lockdown restrictions are lifted).

Royal Mail Delivery Schedule

While I always ship orders within 24 to 48 hours, there may be some delays with Royal Mail deliveries.

For more information on how this might affect your order, please visit the dedicated Coronavirus page on their website.

These are unprecedented challenging times for all of us, and your ongoing support is very much appreciated.

Warmest wishes,

Christiane

Cosmic Collection Transformation 2020

cosmic collection transformationDuring 2019, Cosmic Collection has undergone a gradual and quiet transformation.

Apart from the required SSL encryption, the most noticable change is its integration into my main website, Cosmic Spirt Tarot, and Cosmic Collection’s new banner reflects this move.

While the main web address cosmicstore.co.uk is still working for the homepage (visitors are automatically redirected to cosmictarot.co.uk/shop/), all the other product and information page addresses have changed without automatic redirection, which means that some links were broken.

Updating and correcting websites can take a long time, but at this point in time I can report that most of the broken links have been fixed and work is still ongoing.

My apologies to all visitors, who were affected by this mess. It’s all much better now, so please have a browse.

And if you stumble across another broken link or anything odd hiding in the corners of the shop, please let me know in the comment box below.

What’s the future of Cosmic Collection?

My long-term plan for the shop website is to reduce physical goods to just a limited range of bespoke and one-off items.

I will then add all my digital products (tarot and spirituality ebooks, courses and journaling kits) and online services, so I can utilise the shop software to better serve my clients.

Reducing stock of my physical products means that I will be offering massive discounts over the coming months.

cosmic collection transformationIf you would like to be amongst the first to be informed about these discounts and latest news, please do sign up to my shop mailing list.

Many product lines have already sold out, and once they’re gone, they’re gone forever.

To all my customers, thank you for visiting, for placing orders, for being patient with the changes happening around here and for sticking around.

Your support is so very much appreciated.

Warmest wishes,

Christiane

 

Free Hippy Shopping Bag with every Order over £30

free hippy shopping bagHello Cosmic friends!

Now that plastic bags are banned in the UK, you need some fab reusable bags for your shopping trips.

So here’s a funky offer for you:

Receive a free hippy shopping bag when you place an order for £30 or more (excluding postage costs).

Quote reference FABBAG in the notes section on the checkout page.

This offer is only valid while stock lasts.

And all SALE items qualify!

Happy Shopping!

Christiane

Join our mailing list and receive a 10% discount voucher in return.

Welcome to the New Home of Cosmic Collection!

cosmic spirit shop iconHello lovely people,

2012 is said to be a year of transformation, and this is certainly the case for our online store!

Cosmic Collection’s virtual premises over the last two years were no longer serving us the way we would like to do business, so it was time to pack up our boxes and move.

Technology has moved on, and I now feel confident hosting and managing the store independently with a small crew of magical helpers.

I’m in the process of transferring all shop data to this new space, and despite this work being carried out, you can already place your orders here.

Quite a few items are in the SALE now, so don’t hesitate to check out those bargains and make some savings on your Christmas shopping.

And when you place an order while our store is undergoing refurbishment, I will include a little gift as a thank you for your patience and support.

Of course, there are still more products to be added and departments to be created. The store overhaul will take a few more weeks to complete. But our service is as quick as usual. You order will be shipped same day or next working day by First Class Royal Mail.

In the meantime, why not subscribe to our newsletter to receive occasional mailings about product updates and of course special offers and discounts?

Please don’t hesitate to get in touch with any queries, comments or suggestions. You can contact me by e-mail or post in the comment box below. I really look forward to hearing from you.

Until next time,

Christiane